Scheduling & Financial
Informed consent
We will always discuss recommendations, options, and anticipated financial costs with the responsible parties, prior to delivering any services. Our goal is to help the senior citizens in our community be healthier and happier - and we will make honest recommendations that attempt to avoid unnecessary treatment and minimize financial expense.
scheduling
Our mobile teams currently rotate among selected locations only, and we can discuss scheduling a dental checkup for you or your family member. Please call our main office in Honolulu, to discuss an on-site dental appointment for you or your family. (808) 735-2583.
Financial matters
We hope our on-site service brings you convenience and comfort, and saves you time and money from managing appointments and transportation to an off-site dental office. As much as possible, we discuss financial expectations in advance of a dental appointment, so that care appointments can be focused on clinical care and comfort.
Self pay
Any patient is able to receive our dental services on a self-pay basis, regardless of dental insurance coverage. Payment arrangements are must be discussed before any appointment. We accept cash, or credit card over the telephone or through an online link. Payments may also be conveniently made through a personal expense account managed by a senior care home. We do not accept personal checks.
DENTAL INSURANCES
For most dental insurance plans, including Cigna, Aetna, MetLife, HMAA Dental, HMSA Dental, UHA, United Concordia, or BlueCross you must prepay for the entire dental appointment. This may be several hundred dollars. After an appointment, our office will submit claims to your insurance carrier for reimbursement checks to then be mailed directly to you. The amount that the insurance company sends you is based on the details of the plan you have purchased. If you have multiple dental insurance plans, we are pleased to submit primary insurance claims for your reimbursement, and any secondary insurance claim is your own responsibility.
If you have Hawaii Dental Service (HDS), or Delta Dental, we will collect an estimated co-payment. After each appointment, we will process insurance claims, and if necessary we will collect from you any additional payment. All appointments will involve some out-of-pocket financial costs. HDS and Delta enrolled patients should expect a minimum copay of $120 for any appointment, and copay may be higher.
We know that with insurance plans, financial matters can be confusing. Please call our Honolulu main office, and we can help clarify any questions. (808) 735-2583